1.2 HOME MAINTENANCE PACKAGES AND CALL OUT DETAILS
- The scope of services provided is defined as per the package description purchased as well as any additional options or variables selected during the order process.
- Maintenance Services will be scheduled over a recurring 12-month period as per the following:
| DESCRIPTION | CALL OUT DETAILS | EMERGENCY CALL OUT | SCOPE OF SERVICES | SPARE PARTS |
|---|---|---|---|---|
| Gold Package | 10 Call Outs | Unlimited | Planned Preventive Maintenance
2 Handy Man Services (1st Hour free of cost, additional hours – AED 150/ Hr) | Included (Subject to Clause 1.2.2 under Terms & conditions) |
DESCRIPTION –
Gold Package
CALL OUT DETAILS –
10 Call Outs
EMERGENCY CALL OUT –
Unlimited
SCOPE OF SERVICES –
Planned Preventive Maintenance
- 2 Air Conditioning Service
- 2 Electrical Service
- 2 Plumbing Service
2 Handy Man Services (1st Hour free of cost, additional hours – AED 150/ Hr)
SPARE PARTS –
Included
(Subject to Clause 1.2.2 under Terms & conditions)
